ACHIEVING SUPERLATIVE CUSTOMER SATISFACTION
The retail industry is witnessing outstanding growth as a result of changing lifestyle trends amongst urban and rural populations. Rising purchasing power, modern consumption patterns, growing population and increasing penetration of large international retail players have fuelled the demand for technology innovation in this segment. Be it hypermarkets, supermarkets or convenience stores; technology has a pivotal role to play in the success of each of these enterprises. With margins facing significant pressure due to intense competition, optimal space, product and time utilization, multi-channel access and superior customer service are the key differentiators for the leaders in this business.
Godrech integrated business solutions for the retail industry cover all of the critical business requirements that are unique to todayâ€™s busy retailers. We have helped more than 50 customers in the areas of apparel, luxury items, food and beverages, electronics, fast moving consumer goods and hospitality chains streamline operations with our range of products. Our approach of having an end-to-end solution with a single integrated platform across stores and headquarters sets us apart from the other solution providers in the market.
Our solutions for the retail vertical are focused on: